Inside: SereneScreen Fan Forum

Inside: SereneScreen Fan Forum (https://www.feldoncentral.com/forums/index.php)

- Goldfish Aquarium 2 for Windows (https://www.feldoncentral.com/forums/forumdisplay.php?f=19)

- - Keycode (https://www.feldoncentral.com/forums/showthread.php?t=1558)

loub516

04-26-2003 09:51 AM

Keycode

How long does it take to get a keycode. I bought the Goldfish Aquarium on 4/24. When I bought it I got a screen that did a countdown, said there was some type of problem, gave me a confirmation number, and I haven't heard anything since. I e-mailed support yesterday and haven't heard anything from them either. Has anyone else had this problem?

Jim Sachs

04-26-2003 10:43 AM

It should have arrived almost instantly, certainly within 10 minutes. As with any new release, Customer Support is overwhelmed, but I'm sure they will get back to you soon.

Socrates

04-26-2003 05:28 PM

When I purchsed it I got an order number AND the keycode on the screen instantly. I then got an email to follow that up.

That was on 4/24.

The charge cleared the bank the next day (on a debit card and checking account).

loub516

04-28-2003 03:46 PM

4 days, still no word.

loub516

04-28-2003 04:29 PM

5 minutes after I posted this they finally sent the keycode.

Jav400

04-28-2003 05:17 PM

Better late than never?:rolleyes:

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