I ran into a different problem last night. The system verified my $10 discount and said the cost would be only $9.95. However when it went to verify the credit card transaction, it said there was a problem with the credit card and to check for an email. The email I got said this:
"Unfortunately we were unable to process your order number, because the charge to your credit card has been declined by the credit card processor. The following diagnostic information from the credit card processor may help you identify the problem: Status: Error: Item price must be supplied."
Hmmmm......I guess the system didn't forward the $9.95 price to my credit card company for verification. Appears like there's one last bug to fix in the order system. It's off to service@serenescreen I go!
