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Old 03-20-2002, 10:20 AM   #6
Jim Sachs
Developer
 
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Join Date: Dec 2000

Location: Southern Oregon
Posts: 9,774
Don't see how I can do that. If the "Didn't get my Key" messages did not come directly to me, then they would go into the regular Customer-Service stack to be answered in order. If the instant-notification email failed, then this would mean several days before the customer got their Key Code. They are already mad after waiting the 60 minutes requested in the confirmation.
Jim Sachs
Creator of SereneScreen Aquarium
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