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You realize of course that Morgan has absolutely nothing to do with handing out Key Codes. Posting a message like this in the Forum really does nothing. Prolific employees are way too swamped to read the Forum, with the occasional exception of Edgar (looking for bugs), and Jim R. (making announcements). Even if Auden, the Customer-Support guy were to read your message, how would he go about looking up your case file? He would need your personal info (order number, old Key Code, real name, SOMETHING!) to query the database. A web alias just won't do it.
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