Originally posted by Franklin J. Flocks
traditionally its the most recent purchasers who get free or inexpensive upgrades while purchasers who have used software for a long period of time do not -
It's kind of backwards though.
Let's look at Macromedia Director. (from memory)
Version 2 was $289.
Version 3 was $450.
Version 4 was $750.
Version 5 was $950.
etc.
The upgrade was always ~50% of the price of the new product.
I wouldn't have a problem with this, if Version 3 and 4 were not primarily bug fixes!!!
I lost tens of hours of work because of version 3.
In contrast, MA "beta" versions as far back as 99D were, in my opinion, virtually bug-free.
It really shocked me when the only available purchase method for McAfee VirusScan was to have a boxed version mailed to me.