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Old 02-26-2006, 08:07 AM   #9
Jim Sachs
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Join Date: Dec 2000

Location: Southern Oregon
Posts: 9,768
Sorry, Jim Clarke. I did take it the wrong way, but we get hundreds of such messages that are for real, though usually filled with profanity. Those usually get passed on to Reichart, who has an unusual way of dealing with them. He actually counts the number of times each profane word is used, and replies using the same number (minus one, so that he can't be accused of escalation). Irate customers are usually taken aback, "Hey, you can't talk to me like that!" Ha, ha - Reichart finds it very therapeutic, but I wouldn't.
Jim Sachs
Creator of SereneScreen Aquarium
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