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Old 02-28-2006, 07:44 PM   #155
Schnaaps
prolificus penguinus
 
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Join Date: Feb 2002

Location: Prolific
Posts: 204
Jleslie: As JimS pointed out it appears you should have gotten a free keycode. Customer Support will help you out. Our script could have missed some customers due to "logic hole" caused by all the combinations available etc... and tech support will get that straightened out for you.

When in doubt, contact customer support and be patient as stated many times... :-)

Overlord:
So, how goes it with the 8th fish selection bug?
I did a quiet update and the fix is available online now. I forgot to post this earlier. Thanks for reminding me.

Update:
All customers who purchased to upgrade for $9.95 and got the FREE update should have email telling them they received the FREE update and a full refund which should be reflected in next credit card statement.

All customers who purchased the update to $9.95 should have an email telling them the price was reduced to $5.95 and should be reflected in their next Credit Card statement.

At this time, I believe all the refunds are done, and email has been sent to these customers.
"Jim, no not THAT Jim but another of the same name"

JamesRathbun.com
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