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I am not sure why you have not gotten a response. Millions of people are running the Aquarium and at one time, Apple tried to license the Aquarium to include with Mac OS X.
When someone has a problem with the Aquarium, it is taken seriously and a response usually only takes a day or two to come back.
If you want the $20 back, I am sure you can demand it and get it. But I think we'd all rather get the Aquarium running properly on your computer.
I wish you'd give some more detail. Which version of OS X, what Mac model, etc.
"Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell
"If voting changed anything, they'd make it illegal." - Emma Goldman
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