|
Fishbreath,
You can't have a G5 and a dual core Intel in the same machine, so please decide what computer you have. That is the first step to getting help.
Not casting about wild accusations is also helpful. It doesn't take much effort to examine the history of posts here and see that problems are brought up and handled. See the thread where I asked about Security Updates to see that when we suspect a problem we look for other people who may have it and be able to figure it out.
Tech support is backed up handling issues with the new release. Each e-mail in the queue takes a set amount of time. After it is determined that the problem isn't simple user error Mac issues are escalated to me. I reply the same day I find out about an issue to let the user know what is going on, even if it is a "I don't know, but we'll find out."
I haven't heard anything about your issue yet, so it is safe to assume that Tech Support hasn't dug down to you yet.
|