[Reichart]

1. Q: dare2001. Have you recieved your correct keycode yet? I think if i treated my customers like this i wouldnt have any!
A: “Treated?” I believe We treat each customer perfectly, because we do our best to follow up with each person. However, there is obviously a problem here, lets try to get down to the bottom of it.

Please send me the Keycode you were sent directly, your full name, and if the email is not the same as the one you registered with, that too, and I will personally find out what happened.


P.S. On a different thread here several people were complaining that our database was messed up, and could not look up their email. The fact was, they were not in the database because they bought their products long before Prolific took the product over. But because they stated they had registered with us we assumed they remembered it correctly, in fact they did not register it, they simply bought it, and got a receipt. It is not a “fault” situation, just a subtle issue of accuracy.