Inside: SereneScreen Fan Forum - View Single Post

roseangel · 03-04-2006, 02:43 AM

Originally posted by SDA:

Been an owner of the screensaver since Oct '2000...several emails to customer service...well I guess the upgrade it is free, so what should I expect...

Check that you are able to get replies from them - there is a warning that emails to AOL were being blocked, and when I didn't get any reply at all on the automatic keycode check, I eventually tried changing to a hotmail account and it worked. My normal email is from a different provider to AOL, so some of the other internet providers are also blocking the emails from serenescreen.

03-04-2006, 02:43 AM	#187
roseangel Registered Join Date: Apr 2002 Location: Melbourne, Australia Posts: 46	Originally posted by SDA: Been an owner of the screensaver since Oct '2000...several emails to customer service...well I guess the upgrade it is free, so what should I expect... Check that you are able to get replies from them - there is a warning that emails to AOL were being blocked, and when I didn't get any reply at all on the automatic keycode check, I eventually tried changing to a hotmail account and it worked. My normal email is from a different provider to AOL, so some of the other internet providers are also blocking the emails from serenescreen.