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Tiny, you seem to be missing the point here. The bottom line is not who answers or how many answers they give, there are others here besides you who are helpful as well. The point is that someone who needs help with Jim's SS gets it, without feeling the way this person obviously did. No matter if it is a misunderstanding or not, something obviously went wrong here. It shouldn't come to the point where Jim needs to try and help someone through a PM. I generally think you are trying to be helpful, but in going back and looking through the posts the only person that said they were sorry was the new member. You worked on "explaining" your post, but not once did the word "sorry" or an appology enter into it. Would that really be so difficult to do to help someone and keep a new member? I just want new people to feel comfortable and welcome to stay, for whatever the reason this one was a failure, and I just want us all to learn from it and not let it happen again in the future.
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