Blue Screen on Dell w/WINXP

mwolfe99 · 04-30-2002, 08:40 AM

When I run serenescreen on my new Dell I get the BSOD after a few seconds into running it.

I have Windows XP (with all updates), 32MB ATI RAGE 128 Ultra (came with computer), SoundMAX Integrated Digital Audio, and DX8.1

From event viewer I get the following:

Error code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3 01030407, parameter4 e22a87f0.

This happens with both .99 and 1.1. Anybody have this problem or a solution?

Thanks.

M

feldon34 · 04-30-2002, 08:56 AM

Drivers.

Make sure you have the latest ATI RAGE 128 driver from www.ati.com, and the latest driver for the sound chipset.

If you need more help, please let us know.

mwolfe99 · 04-30-2002, 09:14 AM

Yeah, I checked this on Dell (can't use the retail ATI drivers) and I have the lastest for both sound and video. This computer is brand new and even .99 doesn't work with it.

M

feldon34 · 04-30-2002, 10:41 AM

The only reason you wouldn't be able to use ATI's own drivers is if it's a laptop.

Can you please give us the model number?

mwolfe99 · 04-30-2002, 11:00 AM

Not a laptop. Computer model is Dell OptiPlex GX240. ATI card is ATI Rage Ultra 128 32MB using driver 6.13.3268.0000

Downloaded WXP_R128_6_13_3279.exe from ATI site which says is the Windows XP Display Driver for ATI RAGE 128 / RAGE128 PRO. Upon installation it says "The display driver is not compatible with the display adapter(s) installed in this system". I didn't see any other drivers from ATI's site that would match this card. Therefore, my assumption is that perhaps dell customized its driver for use with its system. I don't know that for sure, but I do know that dell offers their own version on their web site and no new release has been made.

M

04-30-2002, 08:40 AM	#1
mwolfe99 Registered Join Date: Apr 2002 Posts: 3	Blue Screen on Dell w/WINXP When I run serenescreen on my new Dell I get the BSOD after a few seconds into running it. I have Windows XP (with all updates), 32MB ATI RAGE 128 Ultra (came with computer), SoundMAX Integrated Digital Audio, and DX8.1 From event viewer I get the following: Error code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3 01030407, parameter4 e22a87f0. This happens with both .99 and 1.1. Anybody have this problem or a solution? Thanks. M

04-30-2002, 08:56 AM	#2
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,939	Drivers. Make sure you have the latest ATI RAGE 128 driver from www.ati.com, and the latest driver for the sound chipset. If you need more help, please let us know. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

04-30-2002, 09:14 AM	#3
mwolfe99 Registered Join Date: Apr 2002 Posts: 3	drivers Yeah, I checked this on Dell (can't use the retail ATI drivers) and I have the lastest for both sound and video. This computer is brand new and even .99 doesn't work with it. M

04-30-2002, 10:41 AM	#4
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,939	The only reason you wouldn't be able to use ATI's own drivers is if it's a laptop. Can you please give us the model number? "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

04-30-2002, 11:00 AM	#5
mwolfe99 Registered Join Date: Apr 2002 Posts: 3	model Not a laptop. Computer model is Dell OptiPlex GX240. ATI card is ATI Rage Ultra 128 32MB using driver 6.13.3268.0000 Downloaded WXP_R128_6_13_3279.exe from ATI site which says is the Windows XP Display Driver for ATI RAGE 128 / RAGE128 PRO. Upon installation it says "The display driver is not compatible with the display adapter(s) installed in this system". I didn't see any other drivers from ATI's site that would match this card. Therefore, my assumption is that perhaps dell customized its driver for use with its system. I don't know that for sure, but I do know that dell offers their own version on their web site and no new release has been made. M