beta with installer

paulcompton · 03-02-2009, 11:10 AM

i brought the latest version 3 as an upgrade, but it will not accept the v3 key, is this side of it still not working? it keeps asking me for a cd, even though i got it off the net?

Jim Sachs · 03-02-2009, 12:11 PM

Sounds like you bought a CD Upgrade. Which of these choices did you click on at the SereneScreen site?

paulcompton · 03-02-2009, 05:12 PM

Originally posted by Jim Sachs:

Sounds like you bought a CD Upgrade. Which of these choices did you click on at the SereneScreen site?

I thought i went for the download upgrade, I assume though i must have clicked the wrong one? Is there a way round it, can i get a new key issued?

Jim Sachs · 03-02-2009, 06:36 PM

Sure, Prolific Customer Service will get you the proper Key Code. Email Josh here:
http://www.serenescreen.com/support/tech.php

paulcompton · 03-03-2009, 03:44 AM

Originally posted by Jim Sachs:

Sure, Prolific Customer Service will get you the proper Key Code. Email Josh here:
http://www.serenescreen.com/support/tech.php

cheers Jim

03-02-2009, 11:10 AM	#1
paulcompton Registered Join Date: Mar 2009 Posts: 3	beta with installer i brought the latest version 3 as an upgrade, but it will not accept the v3 key, is this side of it still not working? it keeps asking me for a cd, even though i got it off the net?

03-02-2009, 06:36 PM	#4
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,791	Sure, Prolific Customer Service will get you the proper Key Code. Email Josh here: http://www.serenescreen.com/support/tech.php Jim Sachs Creator of SereneScreen Aquarium

03-02-2009, 05:12 PM	#3
paulcompton Registered Join Date: Mar 2009 Posts: 3	Originally posted by Jim Sachs: Sounds like you bought a CD Upgrade. Which of these choices did you click on at the SereneScreen site? I thought i went for the download upgrade, I assume though i must have clicked the wrong one? Is there a way round it, can i get a new key issued?

03-03-2009, 03:44 AM	#5
paulcompton Registered Join Date: Mar 2009 Posts: 3	Originally posted by Jim Sachs: Sure, Prolific Customer Service will get you the proper Key Code. Email Josh here: http://www.serenescreen.com/support/tech.php cheers Jim