Can't enter license key

hothpicas · 05-23-2009, 02:51 PM

When I enter my license key in the preferences dialogue, the
OK button doesn't activate. MA2.6 worked great when I first bought it, then one day it just stopped working. I read the FAQ and followed those steps, with no luck. I just formatted my drive and reinstalled, then updated to 10.5.7. I installed MA2.6.1, pasted my license key from the email into the preferences, but the OK button still doesn't activate. Any thoughts?

henemly · 05-31-2009, 07:53 AM

Invalid key?

hothpicas · 05-31-2009, 11:53 AM

It's not an invalid key. It worked when I first bought MA2.6, then one day it just stopped working. The support people confirmed that it is a valid key that works for them.

De Bobo Mon · 05-31-2009, 02:54 PM

Originally posted by hothpicas:

It's not an invalid key. It worked when I first bought MA2.6, then one day it just stopped working. The support people confirmed that it is a valid key that works for them.

For what it's worth. I have occasionally encountered an issue with cutting and pasting license keys, where typing it in works... I assume that on those occasions there is information being copied on the cut that is not viewable and causes the key to be corrupt.

Just a thought.

Jim Sachs · 05-31-2009, 02:56 PM

Send me a Private Message with the Key and all your other info, and I'll check it out.

JimO'Connor · 09-08-2009, 11:41 PM

There is something strange going on here. I'm writing with hothpicas to figure out why his machine is so special.

JimO'Connor · 09-17-2009, 05:39 PM

This problem showed up once or twice a year and there is a fix coded into MA 3 for it, thanks to the help debugging by hothpicas.

05-23-2009, 02:51 PM	#1
hothpicas Registered Join Date: May 2009 Posts: 2	Can't enter license key When I enter my license key in the preferences dialogue, the OK button doesn't activate. MA2.6 worked great when I first bought it, then one day it just stopped working. I read the FAQ and followed those steps, with no luck. I just formatted my drive and reinstalled, then updated to 10.5.7. I installed MA2.6.1, pasted my license key from the email into the preferences, but the OK button still doesn't activate. Any thoughts?

05-31-2009, 02:56 PM	#5
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,788	Send me a Private Message with the Key and all your other info, and I'll check it out. Jim Sachs Creator of SereneScreen Aquarium

09-08-2009, 11:41 PM	#6
JimO'Connor Mac Development Join Date: Jul 2002 Location: Kenai, Alaska Posts: 678	There is something strange going on here. I'm writing with hothpicas to figure out why his machine is so special. Jim O'Connor Order N Development

09-17-2009, 05:39 PM	#7
JimO'Connor Mac Development Join Date: Jul 2002 Location: Kenai, Alaska Posts: 678	This problem showed up once or twice a year and there is a fix coded into MA 3 for it, thanks to the help debugging by hothpicas. Jim O'Connor Order N Development

05-31-2009, 07:53 AM	#2
henemly asdf Join Date: Feb 2008 Location: Hiko, CommieFagnia Posts: 278	Invalid key?

05-31-2009, 11:53 AM	#3
hothpicas Registered Join Date: May 2009 Posts: 2	It's not an invalid key. It worked when I first bought MA2.6, then one day it just stopped working. The support people confirmed that it is a valid key that works for them.

05-31-2009, 02:54 PM	#4
De Bobo Mon Registered Join Date: Dec 2001 Location: Tennessee Posts: 30	Originally posted by hothpicas: It's not an invalid key. It worked when I first bought MA2.6, then one day it just stopped working. The support people confirmed that it is a valid key that works for them. For what it's worth. I have occasionally encountered an issue with cutting and pasting license keys, where typing it in works... I assume that on those occasions there is information being copied on the cut that is not viewable and causes the key to be corrupt. Just a thought.