Trying desperately to upgrade to v. 3

Amities5 · 03-01-2010, 12:05 PM

Hi,

I purchased MA1 many moons ago (11/24/02) then upgraded to v. 2 (3/21/03), again quite a long while ago. In the case of the original purchase, I used an email address of a no longer existing ISP. Same case for the upgrade, though a different ISP. My current email address is with gmail so I assume it will be around for a time.

I tried to enter my v. 2 key in the upgrade form with the email address of the ISP I had when I received the v. 2 key but it said it wasn't in the database & I was advised to purchase a new, full version.

Over the weekend I wrote to the help at SereneScreen but so far have received no response. I do have both emails containing the keys that I was sent at the time of original purchase & upgrade so, if someone needs proof, it would be no trouble to provide it - just need the appropriate address.

Since I have a brand new Windows 7 machine, I'd rather not install v. 2 prior to update since I don't know if it will work. If that's what I need to do, please let me know.

Thanks in advance for your help.

Jim Sachs · 03-01-2010, 02:43 PM

Send me a private message with all your info, and I'll make sure Prolific handles it.

Amities5 · 03-01-2010, 04:58 PM

I'm am having the very worst time with this forum - it kept telling me my password was incorrect then it disabled me. Have already been mailed 2 temporary passwords, hence my ability to write this. The only reason I'm persisting is because I absolutely love the program you wrote, Jim, & I don't even own any fish!

That said, I don't know how to mail you a private message. When I click on your link, private message, or on your name, I get a screen which denies me access because maybe I don't have the proper privileges. Please, please, give me an idea of how I can actually contact you or just use the email address I used to open this account on this forum.

Thanks.

feldon34 · 03-01-2010, 07:41 PM

I am sorry you are having difficulty.

I have provided your e-mail address to Jim.

Amities5 · 03-03-2010, 12:47 PM

Thanks, Feldon33, he did write & I did send him the requisite information. Still awaiting word from him about what to do next.

Meanwhile, I'm just perusing & enjoying your website.

Oh, & BTW, looks like it's your birthday today so, "Have a happy!"

feldon34 · 03-03-2010, 01:55 PM

Thanks.

Amities5 · 03-06-2010, 11:50 AM

Well, I finally got MA3 installed & it is glorious! Yes, I know, Mother Nature created the colors of the fish, coral, etc. but Jim's computer artistry replicates it & their movements so compellingly. I'm finding it harder to get work done on my computer at home now because I just want to watch the fish.

I was talking about this program at work & a co-worker seemed quite interested. She has a Mac. Although I read the notes about MA3 for the Mac, I couldn't tell if there were any significant differences between the two versions. Maybe someone can help me out here.

Thanks in advance.

Michael Babin · 03-08-2010, 11:25 AM

The Mac version is very similar to the Windows version. The application and the screen saver are separate items (since screen savers on the Mac are essentially plug-ins to the system's screen saver). Currently, the options to stretch one aquarium across multiple monitors are more limited than in the Windows version (each monitor can show a separate aquarium in the screen saver, or you can stretch one window in the application across multiple monitors). The manual panning keys are currently not implemented on the Mac version. The music feature is implemented through integration with iTunes, where you select a playlist from your iTunes library, rather than a separate distinct list of music files. Those are the significant differences that come to mind (I'm probably forgetting something).

03-01-2010, 12:05 PM	#1
Amities5 Registered Join Date: Mar 2010 Posts: 4	Trying desperately to upgrade to v. 3 Hi, I purchased MA1 many moons ago (11/24/02) then upgraded to v. 2 (3/21/03), again quite a long while ago. In the case of the original purchase, I used an email address of a no longer existing ISP. Same case for the upgrade, though a different ISP. My current email address is with gmail so I assume it will be around for a time. I tried to enter my v. 2 key in the upgrade form with the email address of the ISP I had when I received the v. 2 key but it said it wasn't in the database & I was advised to purchase a new, full version. Over the weekend I wrote to the help at SereneScreen but so far have received no response. I do have both emails containing the keys that I was sent at the time of original purchase & upgrade so, if someone needs proof, it would be no trouble to provide it - just need the appropriate address. Since I have a brand new Windows 7 machine, I'd rather not install v. 2 prior to update since I don't know if it will work. If that's what I need to do, please let me know. Thanks in advance for your help.

03-01-2010, 02:43 PM	#2
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,789	Send me a private message with all your info, and I'll make sure Prolific handles it. Jim Sachs Creator of SereneScreen Aquarium

03-01-2010, 07:41 PM	#4
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,939	I am sorry you are having difficulty. I have provided your e-mail address to Jim. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

03-03-2010, 01:55 PM	#6
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,939	Thanks. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

03-01-2010, 04:58 PM	#3
Amities5 Registered Join Date: Mar 2010 Posts: 4	I'm am having the very worst time with this forum - it kept telling me my password was incorrect then it disabled me. Have already been mailed 2 temporary passwords, hence my ability to write this. The only reason I'm persisting is because I absolutely love the program you wrote, Jim, & I don't even own any fish! That said, I don't know how to mail you a private message. When I click on your link, private message, or on your name, I get a screen which denies me access because maybe I don't have the proper privileges. Please, please, give me an idea of how I can actually contact you or just use the email address I used to open this account on this forum. Thanks.

03-03-2010, 12:47 PM	#5
Amities5 Registered Join Date: Mar 2010 Posts: 4	Thanks, Feldon33, he did write & I did send him the requisite information. Still awaiting word from him about what to do next. Meanwhile, I'm just perusing & enjoying your website. Oh, & BTW, looks like it's your birthday today so, "Have a happy!"

03-06-2010, 11:50 AM	#7
Amities5 Registered Join Date: Mar 2010 Posts: 4	Well, I finally got MA3 installed & it is glorious! Yes, I know, Mother Nature created the colors of the fish, coral, etc. but Jim's computer artistry replicates it & their movements so compellingly. I'm finding it harder to get work done on my computer at home now because I just want to watch the fish. I was talking about this program at work & a co-worker seemed quite interested. She has a Mac. Although I read the notes about MA3 for the Mac, I couldn't tell if there were any significant differences between the two versions. Maybe someone can help me out here. Thanks in advance.

03-08-2010, 11:25 AM	#8
Michael Babin Mac Development Join Date: Jul 2002 Location: Rowlett, Texas Posts: 199	The Mac version is very similar to the Windows version. The application and the screen saver are separate items (since screen savers on the Mac are essentially plug-ins to the system's screen saver). Currently, the options to stretch one aquarium across multiple monitors are more limited than in the Windows version (each monitor can show a separate aquarium in the screen saver, or you can stretch one window in the application across multiple monitors). The manual panning keys are currently not implemented on the Mac version. The music feature is implemented through integration with iTunes, where you select a playlist from your iTunes library, rather than a separate distinct list of music files. Those are the significant differences that come to mind (I'm probably forgetting something).