Norton File Insight Problem

abwolfson · 06-21-2010, 05:14 AM

Strange occurrence. When I downloaded version 3.1 from http://www.fish-byte.com/MarineAquarium3.scr Norton's File Insight said the file was not trustworthy and deleted the file. I then downloaded Beta 11p http://www.fish-byte.com/MA3Beta.zip and it unzipped and ran with no problem. There appears to be something in 3.1 that is causing Norton to gag.

Have not had any problems with any of the betas.

Love the program, great work Jim.

Any ideas?

Alan

klind75997 · 06-21-2010, 07:08 AM

I have had the same problem. Should be ok when put in installer mode. We will see.

Dale · 06-21-2010, 07:32 AM

I suspect that Norton's stuff may call any .scr file untrustworthy. They are "executable" files that could cause problems.

Wizwad · 06-21-2010, 07:35 AM

I can't help but wonder if this isn't an idiosyncracy of the current Norton system. After all, if the .scr is merely an unzipped version of the .zip (which it clearly is) and the zip has been performed by an industry recognised package (which it has, namely Winzip), then it is baffling that Norton, which happily scans inside such zipped files/folders, would allow the zip through but not the uncompressed scr.

edit: beaten to it in a much more concise conclusion by Dale.

JamesMeacham2005 · 06-21-2010, 07:47 AM

Not sure if related but after trying 3.1 on my laptop Kerpesky Pure said I had a key logger/intrusion issue. This happened right after running 3.1 Again not sure if this might be the same problem. But thought worth mentioning

JohnWho · 06-21-2010, 08:02 AM

That is interesting, James.

Perhaps, since MA does intercept certain keys (the "hotkeys"), it is being identified this way?

Did it do it the same thing with 3.0 beta?

Dale · 06-21-2010, 02:41 PM

OK, that's two AV packages that don't like MA3.

I'm using Microsoft Security Essentials, and it hasn't complained about MA3.

Just a data point - but I would hate to see 3.1 hit the street (installer version) with this potential firestorm.

How does Prolific test their products for AV sensitivity?

henemly · 06-21-2010, 03:21 PM

Virii Total says zero out of 41 engines, looks super clean I would say.
http://www.virustotal.com/analisis/7...199-1277154689

klind75997 · 06-21-2010, 04:39 PM

I think I found a fix. Before dowloading I turned off the firewall and the Anti-virus auto-protect. Downloaded and installed then turned them both back and no problems since. I have never had a problem with the installer version.

JamesMeacham2005 · 06-22-2010, 02:28 AM

@JohnWho

I had no problems with 3.0. It may have just been a fluke but it was a little strange I got that warning from my security suite right after running 3.1. FYI not got the popup since taking 3.1 of my system. HOPE MY SYSTEM ISN'T HACKED

Wizwad · 06-22-2010, 03:17 AM

Originally posted by Dale:

OK, that's two AV packages that don't like MA3.

I'm using Microsoft Security Essentials, and it hasn't complained about MA3.

I think the lesson I take from this is that even if more than one av product report a problem, it's very likely to be a quirk of the av product's config and not a problem with MA.

JohnWho · 06-22-2010, 06:47 AM

Originally posted by JamesMeacham2005:

@JohnWho

I had no problems with 3.0. It may have just been a fluke but it was a little strange I got that warning from my security suite right after running 3.1. FYI not got the popup since taking 3.1 of my system. HOPE MY SYSTEM ISN'T HACKED

Not to worry - we know that Marine Aquarium is a safe program.

Many Anti-Virus/Anti-Spyware/Malware/etc.-ware packages get "false positives" now and then. They are usually corrected quickly.

Your suite may be detecting it as "suspicious" activity rather than "malicious" activity which may be understandable when analyzing a "scr" file that may be intercepting keystrokes. I suggest you put MA 3.1 back on your system and then if you get that error, look at it closely. Is it giving you a chance to "accept" MA 3.1 behaviour as "OK"? If so, once you do that you won't see the pop up again.

MA 3.1 is safe and you'll enjoy the new features.

Without knowing and understanding exactly what might be different in this regard between 3.0 and 3.1, it does seem a bit odd that you only got the message with 3.1.

feldon34 · 06-22-2010, 07:26 AM

Originally posted by Dale:

OK, that's two AV packages that don't like MA3.

I think this is a mischaracterisation.

If Marine Aquarium 3.1 were inside a Zip file, I doubt these antivirus programs would be raising a red flag.

Jim Sachs · 06-22-2010, 09:48 AM

You can always download the Zipped version: http://www.fish-byte.com/MarineAquarium3.zip

06-21-2010, 05:14 AM	#1
abwolfson Registered Join Date: Dec 2008 Posts: 6	Norton File Insight Problem Strange occurrence. When I downloaded version 3.1 from http://www.fish-byte.com/MarineAquarium3.scr Norton's File Insight said the file was not trustworthy and deleted the file. I then downloaded Beta 11p http://www.fish-byte.com/MA3Beta.zip and it unzipped and ran with no problem. There appears to be something in 3.1 that is causing Norton to gag. Have not had any problems with any of the betas. Love the program, great work Jim. Any ideas? Alan

06-21-2010, 07:08 AM	#2
klind75997 Registered Join Date: Nov 2008 Location: Vacaville, CA Posts: 10	Norton I have had the same problem. Should be ok when put in installer mode. We will see.

06-21-2010, 07:35 AM	#4
Wizwad Only me... Join Date: Mar 2003 Location: Essex, England Posts: 2,584	I can't help but wonder if this isn't an idiosyncracy of the current Norton system. After all, if the .scr is merely an unzipped version of the .zip (which it clearly is) and the zip has been performed by an industry recognised package (which it has, namely Winzip), then it is baffling that Norton, which happily scans inside such zipped files/folders, would allow the zip through but not the uncompressed scr. edit: beaten to it in a much more concise conclusion by Dale. Mark ----------- Intel i7 12700K \| Aorus Z690 Pro \| Corsair DDR5 5600 32GB \| Asus Dual RTX3060ti 6GB v2 Mini OC \| Corsair RM850 Gold PSU \| 1TB NVMe M.2 WD Black SN850 \| 4TB Seagate BarraCuda HDD \| Corsair Airflow 5000D Case \| HP 32QHD 4K Monitor \| Windows 11 x64 Professional

06-21-2010, 07:47 AM	#5
JamesMeacham2005 Registered Join Date: Feb 2009 Posts: 17	antivirus issues Not sure if related but after trying 3.1 on my laptop Kerpesky Pure said I had a key logger/intrusion issue. This happened right after running 3.1 Again not sure if this might be the same problem. But thought worth mentioning

06-21-2010, 08:02 AM	#6
JohnWho Registered Join Date: Sep 2009 Location: Tampa Bay Area, Florida Posts: 486	That is interesting, James. Perhaps, since MA does intercept certain keys (the "hotkeys"), it is being identified this way? Did it do it the same thing with 3.0 beta? I know you think you understand what you thought I said, but I'm not sure you realize that what you heard is not what I meant!

06-21-2010, 07:32 AM	#3
Dale Banned Join Date: Jun 2005 Location: Western Missouri Posts: 960	I suspect that Norton's stuff may call any .scr file untrustworthy. They are "executable" files that could cause problems.

06-21-2010, 02:41 PM	#7
Dale Banned Join Date: Jun 2005 Location: Western Missouri Posts: 960	OK, that's two AV packages that don't like MA3. I'm using Microsoft Security Essentials, and it hasn't complained about MA3. Just a data point - but I would hate to see 3.1 hit the street (installer version) with this potential firestorm. How does Prolific test their products for AV sensitivity?

06-21-2010, 03:21 PM	#8
henemly asdf Join Date: Feb 2008 Location: Hiko, CommieFagnia Posts: 278	Virii Total says zero out of 41 engines, looks super clean I would say. http://www.virustotal.com/analisis/7...199-1277154689

06-21-2010, 04:39 PM	#9
klind75997 Registered Join Date: Nov 2008 Location: Vacaville, CA Posts: 10	Norton I think I found a fix. Before dowloading I turned off the firewall and the Anti-virus auto-protect. Downloaded and installed then turned them both back and no problems since. I have never had a problem with the installer version.

06-22-2010, 02:28 AM	#10
JamesMeacham2005 Registered Join Date: Feb 2009 Posts: 17	Re antivirus issue @JohnWho I had no problems with 3.0. It may have just been a fluke but it was a little strange I got that warning from my security suite right after running 3.1. FYI not got the popup since taking 3.1 of my system. HOPE MY SYSTEM ISN'T HACKED

06-22-2010, 03:17 AM	#11
Wizwad Only me... Join Date: Mar 2003 Location: Essex, England Posts: 2,584	Originally posted by Dale: OK, that's two AV packages that don't like MA3. I'm using Microsoft Security Essentials, and it hasn't complained about MA3. I think the lesson I take from this is that even if more than one av product report a problem, it's very likely to be a quirk of the av product's config and not a problem with MA. Mark ----------- Intel i7 12700K \| Aorus Z690 Pro \| Corsair DDR5 5600 32GB \| Asus Dual RTX3060ti 6GB v2 Mini OC \| Corsair RM850 Gold PSU \| 1TB NVMe M.2 WD Black SN850 \| 4TB Seagate BarraCuda HDD \| Corsair Airflow 5000D Case \| HP 32QHD 4K Monitor \| Windows 11 x64 Professional

06-22-2010, 06:47 AM	#12
JohnWho Registered Join Date: Sep 2009 Location: Tampa Bay Area, Florida Posts: 486	Originally posted by JamesMeacham2005: @JohnWho I had no problems with 3.0. It may have just been a fluke but it was a little strange I got that warning from my security suite right after running 3.1. FYI not got the popup since taking 3.1 of my system. HOPE MY SYSTEM ISN'T HACKED Not to worry - we know that Marine Aquarium is a safe program. Many Anti-Virus/Anti-Spyware/Malware/etc.-ware packages get "false positives" now and then. They are usually corrected quickly. Your suite may be detecting it as "suspicious" activity rather than "malicious" activity which may be understandable when analyzing a "scr" file that may be intercepting keystrokes. I suggest you put MA 3.1 back on your system and then if you get that error, look at it closely. Is it giving you a chance to "accept" MA 3.1 behaviour as "OK"? If so, once you do that you won't see the pop up again. MA 3.1 is safe and you'll enjoy the new features. Without knowing and understanding exactly what might be different in this regard between 3.0 and 3.1, it does seem a bit odd that you only got the message with 3.1. I know you think you understand what you thought I said, but I'm not sure you realize that what you heard is not what I meant!

06-22-2010, 07:26 AM	#13
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,939	Originally posted by Dale: OK, that's two AV packages that don't like MA3. I think this is a mischaracterisation. If Marine Aquarium 3.1 were inside a Zip file, I doubt these antivirus programs would be raising a red flag. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

06-22-2010, 09:48 AM	#14
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,788	You can always download the Zipped version: http://www.fish-byte.com/MarineAquarium3.zip Jim Sachs Creator of SereneScreen Aquarium