cant get prolific to return email.

Rob · 09-28-2004, 09:08 AM

hopefully someone will see this and get back to me.

I sent two emails (one last week, one the week before) to Sales@SereneScreen.com(last week) and serene.sales@prolific.com (two weeks ago) trying to get some pricing on the corporate branded version of the screen saver.

I had shown the head guy at the office MAT with our logo in the crystal and he liked it (of course). I cant seem to get a reply. The head honcho is going to be in the office at the end of the week and I am certain he will be interested in this, so I would love to have the pricing worked out before hand.

Thanks in advance

Rob

Jim Sachs · 09-28-2004, 10:15 AM

Prolific had a technical problem with their mail server which made it impossible to retrieve mail for a few days. It's fixed, but they are wading through a backlog of several thousand customer-service messages.

Rob · 09-28-2004, 02:03 PM

thanks for the reply.. i will give it more time then.

enigma63941 · 09-29-2004, 09:38 PM

Does that apply to the lifeglobe web site to? I haven't received a response either.

Jim Sachs · 09-30-2004, 01:22 AM

Yes, all Prolific email.

Rob · 10-26-2004, 01:26 PM

still havent heard back from anyone. i dont want to compound their problem by sending another email but one would think , i would have gotten a response by now.

Jim Sachs · 10-27-2004, 11:09 AM

PM the message to me and I'll se that Prolific gets it. It's possible that the original was lost whan they had their mail troubles.

Rob · 10-29-2004, 01:26 PM

Thanks Jim,

pm sent..

rob

Jim Sachs · 10-29-2004, 10:13 PM

...and forwarded.

Rob · 11-15-2004, 11:54 AM

still havent heard back from anyone. very frustrating.

Jim Sachs · 11-15-2004, 10:07 PM

You're kidding! I'll go rattle their cage again.

Rob · 11-23-2004, 03:15 PM

finally got an email. thanks

hopefully the big wigs here at work will go for it.

09-28-2004, 09:08 AM	#1
Rob Registered Join Date: Apr 2002 Location: Indiana Posts: 33	cant get prolific to return email. hopefully someone will see this and get back to me. I sent two emails (one last week, one the week before) to Sales@SereneScreen.com(last week) and serene.sales@prolific.com (two weeks ago) trying to get some pricing on the corporate branded version of the screen saver. I had shown the head guy at the office MAT with our logo in the crystal and he liked it (of course). I cant seem to get a reply. The head honcho is going to be in the office at the end of the week and I am certain he will be interested in this, so I would love to have the pricing worked out before hand. Thanks in advance Rob

09-28-2004, 10:15 AM	#2
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,791	Prolific had a technical problem with their mail server which made it impossible to retrieve mail for a few days. It's fixed, but they are wading through a backlog of several thousand customer-service messages. Jim Sachs Creator of SereneScreen Aquarium

09-30-2004, 01:22 AM	#5
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,791	Yes, all Prolific email. Jim Sachs Creator of SereneScreen Aquarium

10-27-2004, 11:09 AM	#7
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,791	PM the message to me and I'll se that Prolific gets it. It's possible that the original was lost whan they had their mail troubles. Jim Sachs Creator of SereneScreen Aquarium

10-29-2004, 10:13 PM	#9
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,791	...and forwarded. Jim Sachs Creator of SereneScreen Aquarium

09-28-2004, 02:03 PM	#3
Rob Registered Join Date: Apr 2002 Location: Indiana Posts: 33	thanks for the reply.. i will give it more time then.

09-29-2004, 09:38 PM	#4
enigma63941 Registered Join Date: Jun 2004 Posts: 247	Does that apply to the lifeglobe web site to? I haven't received a response either.

10-26-2004, 01:26 PM	#6
Rob Registered Join Date: Apr 2002 Location: Indiana Posts: 33	still havent heard back from anyone. i dont want to compound their problem by sending another email but one would think , i would have gotten a response by now.

10-29-2004, 01:26 PM	#8
Rob Registered Join Date: Apr 2002 Location: Indiana Posts: 33	Thanks Jim, pm sent.. rob

11-15-2004, 11:54 AM	#10
Rob Registered Join Date: Apr 2002 Location: Indiana Posts: 33	still havent heard back from anyone. very frustrating.

11-15-2004, 10:07 PM	#11
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,791	You're kidding! I'll go rattle their cage again. Jim Sachs Creator of SereneScreen Aquarium

11-23-2004, 03:15 PM	#12
Rob Registered Join Date: Apr 2002 Location: Indiana Posts: 33	finally got an email. thanks hopefully the big wigs here at work will go for it.