No bubble sound- any ideas?

mara_mini · 03-28-2006, 08:21 PM

Mac Mini G4, 1.5 GHz, 512MB, 80GB, 10.4.5. Installed, re-intalled both 2.06 (from the troubleshooting link at serenescree.com), deleted all prefs and copies, re-installed 2.6 a,d repeated procedure and 2.06 is currently installed. I know it is not the Mac because if I switch to desktop aquarium 3D (or any other saver with sound.)

Options are "sound on at all times", but also tried when active, switching to no osund and back.

feldon34 · 03-28-2006, 10:36 PM

Welcome to the forums!

One of the Mac experts will have to weigh in on this. Can you confirm that you have a recent version of QuickTime installed?

mara_mini · 03-29-2006, 05:40 AM

Originally posted by feldon30:

Welcome to the forums!

One of the Mac experts will have to weigh in on this. Can you confirm that you have a recent version of QuickTime installed?

Thanks!

Oh, sure. It's a brand new G4 Mac Mini with 10.4.5. Everything is the latest. Plus, 3D desktop aquarium which also has bubble sounds works fine, so I can rule out the machine as the problem. Marine Aquarium is vastly superior, but the lack of sound renders it unusable since I use the white noise as well as the saver for my toddler to sleep with.

Very frustrating.

JimO'Connor · 03-30-2006, 12:35 PM

Hi Mara_mini,

I'm unsure why you don't have sound. However, I've got a slightly changed version which I may need you to give a try. Please leave me a private message here with contact information so we can figure out what is up. I'll post a summary here if it is a general problem and the results can benefit everyone.

Tiny Turtle · 03-30-2006, 02:18 PM

..and just in case you're wondering how to send a private message on this forum (like I have done), here's how: Click on the blue "JimO'Connor" text right above that beautiful brown stetson of his and choose "send a private message to JimO'Connor" from the drop-down menu.

/Tinier than Mini

JimO'Connor · 03-30-2006, 02:27 PM

Tiny,

Thanks for filling that in!

Oh, the hat is one of those Aussie leather hats. I like this picture because it hides most of my features.

That way I don't get mobbed by fans at the grocery store.

mara_mini · 03-30-2006, 02:44 PM

Originally posted by JimO'Connor:

Hi Mara_mini,

I'm unsure why you don't have sound. However, I've got a slightly changed version which I may need you to give a try. Please leave me a private message here with contact information so we can figure out what is up. I'll post a summary here if it is a general problem and the results can benefit everyone.

Okay. I got your message and replied with my email. I appreciate it because I think I stumped tech support. They asked me a bunch of info and what I'd tried on Monday and haven't heard back from them.

JimO'Connor · 03-30-2006, 05:32 PM

Got your e-mail. Tech support complimented you on the thoroughness of your communications with them.

JimO'Connor · 04-07-2006, 07:52 AM

I sent you a debug build which should help me figure out where the problem is. The results will show up in the console.log file.

03-28-2006, 08:21 PM	#1
mara_mini Registered Join Date: Mar 2006 Posts: 3	No bubble sound- any ideas? Mac Mini G4, 1.5 GHz, 512MB, 80GB, 10.4.5. Installed, re-intalled both 2.06 (from the troubleshooting link at serenescree.com), deleted all prefs and copies, re-installed 2.6 a,d repeated procedure and 2.06 is currently installed. I know it is not the Mac because if I switch to desktop aquarium 3D (or any other saver with sound.) Options are "sound on at all times", but also tried when active, switching to no osund and back.

03-28-2006, 10:36 PM	#2
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,939	Welcome to the forums! One of the Mac experts will have to weigh in on this. Can you confirm that you have a recent version of QuickTime installed? "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

03-30-2006, 12:35 PM	#4
JimO'Connor Mac Development Join Date: Jul 2002 Location: Kenai, Alaska Posts: 678	Hi Mara_mini, I'm unsure why you don't have sound. However, I've got a slightly changed version which I may need you to give a try. Please leave me a private message here with contact information so we can figure out what is up. I'll post a summary here if it is a general problem and the results can benefit everyone. Jim O'Connor Order N Development

03-30-2006, 02:18 PM	#5
Tiny Turtle is pleased Join Date: Mar 2001 Location: Stockholm, Sweden Posts: 7,365	..and just in case you're wondering how to send a private message on this forum (like I have done), here's how: Click on the blue "JimO'Connor" text right above that beautiful brown stetson of his and choose "send a private message to JimO'Connor" from the drop-down menu. /Tinier than Mini Thanks to Morgan, Tiny Snapshots is up and running again with "Tiny Järvafält" as the latest addition – Go have a look and tell me what you think. "We knew the world would not be the same. A few people laughed, a few people cried, most people were silent. I remembered the line from the Hindu scripture, the Bhagavad-Gita. Vishnu is trying to persuade the Prince that he should do his duty and to impress him takes on his multi-armed form and says, 'Now, I am become Death, the destroyer of worlds.' I suppose we all thought that, one way or another." /Robert Oppenheimer on witnessing the first thermonuclear detonation in history.

03-30-2006, 02:27 PM	#6
JimO'Connor Mac Development Join Date: Jul 2002 Location: Kenai, Alaska Posts: 678	Tiny, Thanks for filling that in! Oh, the hat is one of those Aussie leather hats. I like this picture because it hides most of my features. That way I don't get mobbed by fans at the grocery store. Jim O'Connor Order N Development

03-29-2006, 05:40 AM	#3
mara_mini Registered Join Date: Mar 2006 Posts: 3	Originally posted by feldon30: Welcome to the forums! One of the Mac experts will have to weigh in on this. Can you confirm that you have a recent version of QuickTime installed? Thanks! Oh, sure. It's a brand new G4 Mac Mini with 10.4.5. Everything is the latest. Plus, 3D desktop aquarium which also has bubble sounds works fine, so I can rule out the machine as the problem. Marine Aquarium is vastly superior, but the lack of sound renders it unusable since I use the white noise as well as the saver for my toddler to sleep with. Very frustrating.

03-30-2006, 02:44 PM	#7
mara_mini Registered Join Date: Mar 2006 Posts: 3	Originally posted by JimO'Connor: Hi Mara_mini, I'm unsure why you don't have sound. However, I've got a slightly changed version which I may need you to give a try. Please leave me a private message here with contact information so we can figure out what is up. I'll post a summary here if it is a general problem and the results can benefit everyone. Okay. I got your message and replied with my email. I appreciate it because I think I stumped tech support. They asked me a bunch of info and what I'd tried on Monday and haven't heard back from them.

03-30-2006, 05:32 PM	#8
JimO'Connor Mac Development Join Date: Jul 2002 Location: Kenai, Alaska Posts: 678	Got your e-mail. Tech support complimented you on the thoroughness of your communications with them. Jim O'Connor Order N Development

04-07-2006, 07:52 AM	#9
JimO'Connor Mac Development Join Date: Jul 2002 Location: Kenai, Alaska Posts: 678	I sent you a debug build which should help me figure out where the problem is. The results will show up in the console.log file. Jim O'Connor Order N Development