Need to enter serial number after restarting PC - Page 6

EricW · 12-20-2014, 09:03 PM

Same experience here as audio.bill reported in his 12-10-2014 post: after following Edgar's and patscarr's suggestions, no prompt(s) to re-enter code for the last couple of weeks or so.
Win8.1-64.

marcusgi · 01-23-2015, 09:09 AM

Edgar,

Your solution worked for me. Windows Update rebooted my machine this morning and I finally didn't have to re-enter code. Thanks

dbnaegele · 03-17-2015, 07:49 AM

I would like to know if there's going to be an updated version (perhaps 3.4 ?) that has Edgar's 11-13-14 registration 'fix' coded into it? Otherwise, it would be helpful if a short video tutorial were offered for folks for non-techies like myself who don't quite know what it means to 'make a copy to another folder'.

harris · 04-10-2015, 03:59 PM

Edgar (or anyone who knows),

Is there a fix to this problem implemented into an updated version of MA3 that is available for download? If there is where is the link? If not, is there an expected date for the fixed version?

Thank you.

Helo_Pilot · 09-17-2015, 08:23 PM

every time I launch MA3 I have to enter my key. I suspect this is the issue with a secondary problem I have in that the SS will not launch on it's own. I have to initiate through the desktop shortcut.

I originally bought the product from Nova customer service. I tried the fix posted earlier to no avail. So, I then suspected the issue may be with the key itself. So, i did the unthinkable and bought it again direct form the Serene Screen site and got another key. Same issues.

I am running Windows 10.

blueone · 01-03-2016, 09:44 PM

I've bought TWO of these MA3's now.BOTH went back to asking for a keycode.Within several days.No windows updates happening.The keycode does not work on either of these.(the first one I deleted from my PC before loading the newer one).Within a week this new one was again asking for 'testfish' or Keycode.My keycode for this latest one doesn't work.I feel scammed actually.

blueone · 01-03-2016, 09:46 PM

^^..what he said.My code won't work at all.

Jim Sachs · 01-09-2016, 01:08 AM

I installed Win 10 about a week ago, and have had no problems. Since this is a Windows issue, it's beyond my 3D programming scope. Hopefully Edgar can shed some more light.

audio.bill · 01-10-2016, 05:09 PM

I had MA3.3 installed and running fine in Windows 8.1 without being prompted to re-enter my keycode after I followed Edgar's instructions. I recently decided to go ahead and upgrade my OS to Windows 10, and am pleased to report that MA3.3 maintained its installation on my system and is still running fine. I'm a happy camper!

12-20-2014, 09:03 PM	#101
EricW Registered Join Date: Apr 2014 Posts: 9	Now working as expected - so far so good... Same experience here as audio.bill reported in his 12-10-2014 post: after following Edgar's and patscarr's suggestions, no prompt(s) to re-enter code for the last couple of weeks or so. Win8.1-64.

01-23-2015, 09:09 AM	#102
marcusgi Registered Join Date: Jan 2014 Posts: 10	Thanks Edgar, Your solution worked for me. Windows Update rebooted my machine this morning and I finally didn't have to re-enter code. Thanks

09-17-2015, 08:23 PM	#105
Helo_Pilot Registered User Join Date: Sep 2015 Posts: 1	Need to enter key every time I launch MA3 every time I launch MA3 I have to enter my key. I suspect this is the issue with a secondary problem I have in that the SS will not launch on it's own. I have to initiate through the desktop shortcut. I originally bought the product from Nova customer service. I tried the fix posted earlier to no avail. So, I then suspected the issue may be with the key itself. So, i did the unthinkable and bought it again direct form the Serene Screen site and got another key. Same issues. I am running Windows 10.

01-09-2016, 01:08 AM	#108
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,791	I installed Win 10 about a week ago, and have had no problems. Since this is a Windows issue, it's beyond my 3D programming scope. Hopefully Edgar can shed some more light. Jim Sachs Creator of SereneScreen Aquarium

03-17-2015, 07:49 AM	#103
dbnaegele Registered Join Date: Jan 2015 Location: Minneapolis, MN Posts: 1	I would like to know if there's going to be an updated version (perhaps 3.4 ?) that has Edgar's 11-13-14 registration 'fix' coded into it? Otherwise, it would be helpful if a short video tutorial were offered for folks for non-techies like myself who don't quite know what it means to 'make a copy to another folder'.

04-10-2015, 03:59 PM	#104
harris Registered Join Date: Feb 2006 Location: Missouri Posts: 122	Edgar (or anyone who knows), Is there a fix to this problem implemented into an updated version of MA3 that is available for download? If there is where is the link? If not, is there an expected date for the fixed version? Thank you.

01-03-2016, 09:44 PM	#106
blueone Registered User Join Date: Dec 2015 Posts: 4	I've bought TWO of these MA3's now.BOTH went back to asking for a keycode.Within several days.No windows updates happening.The keycode does not work on either of these.(the first one I deleted from my PC before loading the newer one).Within a week this new one was again asking for 'testfish' or Keycode.My keycode for this latest one doesn't work.I feel scammed actually.

01-03-2016, 09:46 PM	#107
blueone Registered User Join Date: Dec 2015 Posts: 4	^^..what he said.My code won't work at all.

01-10-2016, 05:09 PM	#109
audio.bill Registered Join Date: Jun 2014 Location: Chicago suburbs Posts: 22	I had MA3.3 installed and running fine in Windows 8.1 without being prompted to re-enter my keycode after I followed Edgar's instructions. I recently decided to go ahead and upgrade my OS to Windows 10, and am pleased to report that MA3.3 maintained its installation on my system and is still running fine. I'm a happy camper!