I switched to iMac is license code still working?

Highlander · 11-15-2006, 06:27 AM

Hi guys ,

I recently switched to an iMac 20" and i wanna use my license code from windows , is this working?

If no can i get another keycode or do i have to buy a new one?

thanks

feldon34 · 11-15-2006, 08:16 AM

If it's one of the new Intel iMacs, then you need Marine Aquarium 2.6. If you only had Marine Aquarium 2.0 on the PC, then you need to upgrade for $5.95. You can provide your 2.0 keycode and get a 2.6 keycode that works on the Mac.

Highlander · 11-15-2006, 08:21 AM

thanks and yes its one of the new macs

Jim Sachs · 11-15-2006, 09:00 PM

You've been around long enough to qualify for a free upgrade, so if your Intel Key doesn't work, just explain your situation to Customer Support and you'll get a Key that works. My original plan was for a person's Key Code to work on both Intel and Mac machines, but I'm not sure if Prolific was able to hold on to this idea through all the translations.

Highlander · 11-16-2006, 01:39 AM

Originally posted by Jim Sachs:

You've been around long enough to qualify for a free upgrade, so if your Intel Key doesn't work, just explain your situation to Customer Support and you'll get a Key that works. My original plan was for a person's Key Code to work on both Intel and Mac machines, but I'm not sure if Prolific was able to hold on to this idea through all the translations.

thanks Jim for the info

Highlander · 11-16-2006, 03:17 AM

Weird cant seem to get my keycode anymore from the prolific website?

Where can i find it again ?

Yellow Tang · 11-16-2006, 08:40 AM

How about this:
http://www.serenescreen.com/support/regform.php

Highlander · 11-16-2006, 08:49 AM

thanks but always the following error "Could not execute Query"

feldon34 · 11-16-2006, 10:04 AM

Originally posted by Jim Sachs:

You've been around long enough to qualify for a free upgrade, so if your Intel Key doesn't work, just explain your situation to Customer Support and you'll get a Key that works. My original plan was for a person's Key Code to work on both Intel and Mac machines, but I'm not sure if Prolific was able to hold on to this idea through all the translations.

2.0.1 is PowerPC only.
2.6 is Intel only and a $5.95 upgrade.

Something got lost in translation alright.

Schnaaps · 11-16-2006, 03:38 PM

Hey Highlander,

It may or may not be known here in the forum, but prolific has implemented a shopping cart system. Because to this change to our back end some old scripts no longer function. For our implementation, we disabled our front end for a lot of these functions until we could test completely. However, this forum and our large fan base means that there quite few links that bypass our front end links.

So, that being said if you login to the shopping cart of prolific.com you can get every key code that has ever been issued to your for all of the products the prolific.com sells.

Here is a link: https://www.prolific.com/store/home.php

Every existing customer in our old database has an account and we generated unique passwords for everyone. There is a recover password feature here:

https://www.prolific.com/store/help....sword_Recovery

Do further address the links which caused the confusion, I have updated our Support front end with some instructions, and am automatically redirecting people to our login page.

Thanks all,

feldon34 · 11-16-2006, 04:24 PM

When I go to
https://www.prolific.com/store/help....sword_Recovery

and enter my e-mail address, the subsequent page has white text on a white background.

Jim Sachs · 11-16-2006, 10:41 PM

Good eye, Morgan - I thought it was just blank until I highlighted it.

Schnaaps · 11-17-2006, 02:24 PM

Thanks Morgan, This is fixed. Silly CSS bug.

feldon34 · 11-17-2006, 05:17 PM

So now we just need to get MA2.6 or 3.0 or whichever to support PNG logos through the front-end. I still get an e-mail a week.

Highlander · 11-20-2006, 01:30 AM

everything is fixed and i got my new licence code thanks everyone

11-15-2006, 06:27 AM	#1
Highlander Registered Join Date: Nov 2001 Location: Antwerp - Belgium Posts: 87	I switched to iMac is license code still working? Hi guys , I recently switched to an iMac 20" and i wanna use my license code from windows , is this working? If no can i get another keycode or do i have to buy a new one? thanks Never underestimate the power of stupid people in large groups !

11-15-2006, 08:16 AM	#2
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,939	If it's one of the new Intel iMacs, then you need Marine Aquarium 2.6. If you only had Marine Aquarium 2.0 on the PC, then you need to upgrade for $5.95. You can provide your 2.0 keycode and get a 2.6 keycode that works on the Mac. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

11-15-2006, 08:21 AM	#3
Highlander Registered Join Date: Nov 2001 Location: Antwerp - Belgium Posts: 87	thanks and yes its one of the new macs Never underestimate the power of stupid people in large groups !

11-15-2006, 09:00 PM	#4
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,790	You've been around long enough to qualify for a free upgrade, so if your Intel Key doesn't work, just explain your situation to Customer Support and you'll get a Key that works. My original plan was for a person's Key Code to work on both Intel and Mac machines, but I'm not sure if Prolific was able to hold on to this idea through all the translations. Jim Sachs Creator of SereneScreen Aquarium

11-16-2006, 01:39 AM	#5
Highlander Registered Join Date: Nov 2001 Location: Antwerp - Belgium Posts: 87	Originally posted by Jim Sachs: You've been around long enough to qualify for a free upgrade, so if your Intel Key doesn't work, just explain your situation to Customer Support and you'll get a Key that works. My original plan was for a person's Key Code to work on both Intel and Mac machines, but I'm not sure if Prolific was able to hold on to this idea through all the translations. thanks Jim for the info Never underestimate the power of stupid people in large groups !

11-16-2006, 03:17 AM	#6
Highlander Registered Join Date: Nov 2001 Location: Antwerp - Belgium Posts: 87	Weird cant seem to get my keycode anymore from the prolific website? Where can i find it again ? Never underestimate the power of stupid people in large groups !

11-16-2006, 08:40 AM	#7
Yellow Tang YT Join Date: Jan 2002 Tournaments Won: 1 Location: Germany Posts: 729	How about this: http://www.serenescreen.com/support/regform.php

11-16-2006, 08:49 AM	#8
Highlander Registered Join Date: Nov 2001 Location: Antwerp - Belgium Posts: 87	thanks but always the following error "Could not execute Query" Never underestimate the power of stupid people in large groups !

11-16-2006, 10:04 AM	#9
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,939	Originally posted by Jim Sachs: You've been around long enough to qualify for a free upgrade, so if your Intel Key doesn't work, just explain your situation to Customer Support and you'll get a Key that works. My original plan was for a person's Key Code to work on both Intel and Mac machines, but I'm not sure if Prolific was able to hold on to this idea through all the translations. 2.0.1 is PowerPC only. 2.6 is Intel only and a $5.95 upgrade. Something got lost in translation alright. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

11-16-2006, 03:38 PM	#10
Schnaaps prolificus penguinus Join Date: Feb 2002 Location: Prolific Posts: 204	Hey Highlander, It may or may not be known here in the forum, but prolific has implemented a shopping cart system. Because to this change to our back end some old scripts no longer function. For our implementation, we disabled our front end for a lot of these functions until we could test completely. However, this forum and our large fan base means that there quite few links that bypass our front end links. So, that being said if you login to the shopping cart of prolific.com you can get every key code that has ever been issued to your for all of the products the prolific.com sells. Here is a link: https://www.prolific.com/store/home.php Every existing customer in our old database has an account and we generated unique passwords for everyone. There is a recover password feature here: https://www.prolific.com/store/help....sword_Recovery Do further address the links which caused the confusion, I have updated our Support front end with some instructions, and am automatically redirecting people to our login page. Thanks all, "Jim, no not THAT Jim but another of the same name" JamesRathbun.com

11-16-2006, 04:24 PM	#11
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,939	When I go to https://www.prolific.com/store/help....sword_Recovery and enter my e-mail address, the subsequent page has white text on a white background. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

11-16-2006, 10:41 PM	#12
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,790	Good eye, Morgan - I thought it was just blank until I highlighted it. Jim Sachs Creator of SereneScreen Aquarium

11-17-2006, 02:24 PM	#13
Schnaaps prolificus penguinus Join Date: Feb 2002 Location: Prolific Posts: 204	Thanks Morgan, This is fixed. Silly CSS bug. "Jim, no not THAT Jim but another of the same name" JamesRathbun.com

11-17-2006, 05:17 PM	#14
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,939	So now we just need to get MA2.6 or 3.0 or whichever to support PNG logos through the front-end. I still get an e-mail a week. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

11-20-2006, 01:30 AM	#15
Highlander Registered Join Date: Nov 2001 Location: Antwerp - Belgium Posts: 87	everything is fixed and i got my new licence code thanks everyone everything is fixed and i got my new licence code thanks everyone Never underestimate the power of stupid people in large groups !