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#1 |
Registered
Join Date: Dec 2005
Location: The Netherlands
Posts: 5
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PROBLEMS new UPDATE
Hi
Very dissapointed. Just spend $9.95 for the new update(I thought I was getting the new moving background we have all been waiting for) Instead I get the clock which I never wanted anyway and a new fish , the clearfin lionfish which does,nt render properly so I cant even use it. Also my fish now move very jerkily whereas in the previous version I had it was great. I am now sorry I downloaded this as I feel I have wasted $9.95 and got a worse Aquarium then I had before. I mean I was very happy with my other version. Everyone was talking about the new moving background for a long time so I thought this was it but ... I wish I could cancel this order and get my older version back. Very dissapointed now In fact I feel a bit cheated to have had to pay $9.95 for this upgrade. I mean I already paid $19.95 for my original version and then to pay another $9.95 for an upgrade with only 2 new fish of which one does,nt render properly and the clock thingy which I never wanted and wont use. Any chance of a $9.95 credit here and my old version back???? Also it said that the special offer was for $5.95 yet I was billed $9.95. Hisdudeness ![]() Last edited by HisDudeness; 02-22-2006 at 06:43 AM. |
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#2 |
Forum Administrator
Join Date: Dec 2000
Location: Rock Hill, SC
Posts: 10,939
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![]() Hi
Very dissapointed. Just spend $9.95 for the new update(I thought I was getting the new moving background we have all been waiting for) ![]() ![]() Instead I get the clock which I never wanted anyway
![]() ![]() and a new fish , the clearfin lionfish which does,nt render properly so I cant even use it. Also my fish now move very jerkily whereas in the previous version I had it was great.
![]() ![]() Everyone was talking about the new moving background for a long time so I thought this was it but
![]() ![]() Also it said that the special offer was for $5.95 yet I was billed $9.95.
![]() It is also important to note that you are always encouraged to download the Aquarium and try it BEFORE you buy. Now, if it's any consolation, I am a bit uncomfortable with forcing people who want the 2 new fish to buy a product they don't want (the clock aquarium). While I think the Goldfish 2 and Sharks 2 upgrades are fantastic and worth the price, I don't feel $9.95 is a justified upgrade price for what most people will use -- 2 more fish.
"Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell
"If voting changed anything, they'd make it illegal." - Emma Goldman Last edited by feldon34; 02-24-2006 at 09:15 AM. |
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#3 |
Mac Development
Join Date: Jul 2002
Location: Kenai, Alaska
Posts: 678
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The Clearfin Lionfish has 4x the texture data as the original fish. It will likely tax older systems, as it is essentially 4 of the other fish. My Powerbook G4 800MHz does fine with it. You can turn off the crystal in the preferences, where you have the choice of Classic, Crystal or Alternating. You can probably improve performance by turning on "Economize video memory". If MA 2.6 runs jerkily on your computer, the 3D background will be impossible as it will likely have vastly greater system requirements.
I'm sure tech support can deal with the incorrect billing amount if you write to them. I haven't seen ad copy with other than the $9.95 amount (I haven't looked), but I'm sure Prolific will fix any problems with incorrect billing. As to feeling cheated, can't help you there. I'm sorry your enthusiasm was disappointed, but I don't think that anyone tried to lead you to believe that the product is other than as it is. The whole "download and try before you buy" thing is to avoid just such problems.
Jim O'Connor
Order N Development |
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#4 |
Forum Administrator
Join Date: Dec 2000
Location: Rock Hill, SC
Posts: 10,939
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Save your pennies for a new Mac.
![]() Jim, any rumors of a 17" MacBook Pro? Nice last-second speed bump on the 15"ers (2GHz and 2.17GHz stock instead of 1.6 and 1.8).
"Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell
"If voting changed anything, they'd make it illegal." - Emma Goldman |
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#5 |
Mac Development
Join Date: Jul 2002
Location: Kenai, Alaska
Posts: 678
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Morgan,
No idea. I don't occupy a seat worthy of pre-release hardware any more. And if I did, I couldn't say anyway! The speed bump was very nice. A very good surprise. I'm looking at a MacBook as I can't always borrow an Intel Mac when I need to do testing, and running to the Apple Store to use their machines doesn't work on a regular basis, though I have been known to do that.
Jim O'Connor
Order N Development |
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#6 |
Mac Development
Join Date: Jul 2002
Location: Kenai, Alaska
Posts: 678
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<em>forcing people who want the 2 new fish to buy a product they don't want (the clock aquarium)</em>
What do you mean? The two new fish are what we're charging for. The clock is a freebie. Or was it the other way around? I don't remember.
Jim O'Connor
Order N Development |
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#7 |
Forum Administrator
Join Date: Dec 2000
Location: Rock Hill, SC
Posts: 10,939
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I'm pretty sure the $9.95 is because you are giving every customer the Marine Aquarium 2 and Marine Aquarium 2 Time bundle (which was a $30 product for the longest), even those who only run Marine Aquarium 2 (and probably don't even like the clock). A very small percentage of MA2 users bought the MAT bundle/add-on when it became available because they didn't want the clock. To my knowledge, MAT appeals to a very small percentage of the Aquarium buying public, mostly corporate and office users.
Hopefully Jim Sachs will give us some insight on what's going on. There was the possibility raised at one point (possibly unsubstantiated) of $10 for a pack of ten fish.
"Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell
"If voting changed anything, they'd make it illegal." - Emma Goldman |
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#8 |
Developer
Join Date: Dec 2000
Location: Southern Oregon
Posts: 9,785
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Insight? I'm as much in the dark as you guys. I thought it would be a free upgrade, but Prolific does have the right to earn a living. And they do have a point in that it replaces a $30 product.
Jim Sachs
Creator of SereneScreen Aquarium |
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#9 |
Senior Puddle Jumper
Join Date: Jun 2004
![]() Location: California
Posts: 6,017
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Thanks for saying that, Jim. I thought it was a free upgrade too - just 2 new fishies, not the clock and all that other stuff. At least we can download it and have a looksee.
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#10 |
YT
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I think I will also wait for the 3D background, (it will happen, someday!).
Probably this will also not be free then, but you will get a completely new program, and I think that would be worth an upgrade fee. The new 2 fishies are great, thank you Jim! I'll stay with my YT's, still the best fish in there! |
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#11 |
is pleased
Join Date: Mar 2001
![]() Location: Stockholm, Sweden
Posts: 7,365
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![]() . . . I'll stay with my YT's, still the best fish in there!
![]() Thanks to Morgan, Tiny Snapshots is up and running again with "Tiny Järvafält" as the latest addition – Go have a look and tell me what you think.
"We knew the world would not be the same. A few people laughed, a few people cried, most people were silent. I remembered the line from the Hindu scripture, the Bhagavad-Gita. Vishnu is trying to persuade the Prince that he should do his duty and to impress him takes on his multi-armed form and says, 'Now, I am become Death, the destroyer of worlds.' I suppose we all thought that, one way or another." /Robert Oppenheimer on witnessing the first thermonuclear detonation in history. |
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#12 |
Developer
Join Date: Dec 2000
Location: Southern Oregon
Posts: 9,785
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Actually, the Copperband was the first. I wanted to make sure I'd be able to get a reasonable specular effect before continuing the project.
Jim Sachs
Creator of SereneScreen Aquarium |
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#13 |
is pleased
Join Date: Mar 2001
![]() Location: Stockholm, Sweden
Posts: 7,365
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It was? Well at least tell me I remember correctly that the YT is your favorite...
/Tiny Error Thanks to Morgan, Tiny Snapshots is up and running again with "Tiny Järvafält" as the latest addition – Go have a look and tell me what you think.
"We knew the world would not be the same. A few people laughed, a few people cried, most people were silent. I remembered the line from the Hindu scripture, the Bhagavad-Gita. Vishnu is trying to persuade the Prince that he should do his duty and to impress him takes on his multi-armed form and says, 'Now, I am become Death, the destroyer of worlds.' I suppose we all thought that, one way or another." /Robert Oppenheimer on witnessing the first thermonuclear detonation in history. |
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#14 |
Administrator
Join Date: Dec 2000
![]() Location: Tennessee
Posts: 9,725
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If I'm not mistaken that would be the copperband as well.
Michael
Administrator of Inside:SereneScreen Aquarium Forum, Chatroom, Fan Site & Gallery DVD Collection |
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#15 |
Developer
Join Date: Dec 2000
Location: Southern Oregon
Posts: 9,785
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The Yellow Tang probably came out the most realistic of all the fish. That may change with the rework necessary for 3.0. All the models and textures have to be re-done.
Jim Sachs
Creator of SereneScreen Aquarium |
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#16 |
is pleased
Join Date: Mar 2001
![]() Location: Stockholm, Sweden
Posts: 7,365
|
I'm deciding to consider the "most realistic" being a definate favorite with Mr. Sachs given his approach to marine life screensvavers and give myself at least a small pat on the back for remembering at least something correctly.
![]() Thanks to Morgan, Tiny Snapshots is up and running again with "Tiny Järvafält" as the latest addition – Go have a look and tell me what you think.
"We knew the world would not be the same. A few people laughed, a few people cried, most people were silent. I remembered the line from the Hindu scripture, the Bhagavad-Gita. Vishnu is trying to persuade the Prince that he should do his duty and to impress him takes on his multi-armed form and says, 'Now, I am become Death, the destroyer of worlds.' I suppose we all thought that, one way or another." /Robert Oppenheimer on witnessing the first thermonuclear detonation in history. |
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#17 |
Forum Administrator
Join Date: Dec 2000
Location: Rock Hill, SC
Posts: 10,939
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Just for sake of argument, do you think you will have translucency in certain fish? I know if there is bright light behind a Yellow Tang, right on the fringe of its body, it's slightly translucent.
"Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell
"If voting changed anything, they'd make it illegal." - Emma Goldman |
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#18 |
Registered
Join Date: Dec 2005
Location: The Netherlands
Posts: 5
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Quote:
Originally Posted by HisDudeness "Also it said that the special offer was for $5.95 yet I was billed $9.95." Feldon's answer "The PC and Mac product pages at SereneScreen both indicate $9.95 as the price for the upgrade." Marine Aquarium Upgrade v.2.6 Special upgrade price for our customers. You need to insert the a valid CD or Keycode to verify ownership. More... $5.95 U.S. As a special offer, we are offering an upgrade to Marine Aquarium 2.6 for only $5.95. In Order to take advantage of this special offer, you must own the CD version 1 or CD version 2 purchased from a store, or own a valid keycode version 1 keycode or version 2 keycode purchased from our website www.SereneScreen.com. As a special gift to our valued customers, Prolific Publishing has decided to make Marine Aquarium 2.6 free for all owners who purchased Marine Aquarium 2.0 and Marine Aquarium Time 2.0. Prolific Publishing will send you your keycode via email. All of our customers can update from previous versions for small charge. So it all gets very confusing does,nt it??? |
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#19 |
Developer
Join Date: Dec 2000
Location: Southern Oregon
Posts: 9,785
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Read the "Marine Aquarium 2.6 is Here" thread.
Jim Sachs
Creator of SereneScreen Aquarium |
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#20 |
Forum Administrator
Join Date: Dec 2000
Location: Rock Hill, SC
Posts: 10,939
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HisDudeness,
When I checked the other day, it was $9.95. Now it's $5.95. Pricing and general discussion of Marine Aquarium 2.6 is happening in the Marine Aquarium 2.6 thread. I would continue to try to resolve/diagnose the issues with your Aquarium not running smoothly on your Mac in this thread.
"Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell
"If voting changed anything, they'd make it illegal." - Emma Goldman |
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