Odd MATime problem...

AudenTech · 05-11-2004, 10:43 AM

Hey folks,

I had a strange MAT problem come through tech support recently and wanted to know if anyone here had seen another case of it.

According to the customer, after installing MAT the system clock runs two minutes behind and stays that way. No gradual time loss and no dramatic loss of whole hours as I've seen before with DX programs.

This two minute loss is being compared to an outside source that is one of those auto-updating wristwatches, based on an atomic clock somewhere. Again it's not gradual; it happens right away and stays that way. The time loss did not occur before the customer installed MAT.

The customer's machine is as follows:
Gateway E-4600 with an Intel Pentium 4 processor 1800MHz
Windows XP Professional, Service Pack 1
DirectX 9.0b
Radeon 9600 Pro, driver build 6.14.0010.6422

Thanks in advance for any insight.

Pax.

bugsymcd24 · 05-11-2004, 11:08 AM

I have not seen this and I have 3 machines in my house running MAT.. all system clocks agree with my 4th machine and my 2 machines at work... this did not happen in my case that I can tell.

Jav400 · 05-11-2004, 01:40 PM

Thats a new one on me Auden. I haven't had anyone in the chatroom with this problem before.

05-11-2004, 10:43 AM	#1
AudenTech Customer Service Join Date: Oct 2002 Location: Winnetka, CA Posts: 29	Odd MATime problem... Hey folks, I had a strange MAT problem come through tech support recently and wanted to know if anyone here had seen another case of it. According to the customer, after installing MAT the system clock runs two minutes behind and stays that way. No gradual time loss and no dramatic loss of whole hours as I've seen before with DX programs. This two minute loss is being compared to an outside source that is one of those auto-updating wristwatches, based on an atomic clock somewhere. Again it's not gradual; it happens right away and stays that way. The time loss did not occur before the customer installed MAT. The customer's machine is as follows: Gateway E-4600 with an Intel Pentium 4 processor 1800MHz Windows XP Professional, Service Pack 1 DirectX 9.0b Radeon 9600 Pro, driver build 6.14.0010.6422 Thanks in advance for any insight. Pax. Auden Reiter Customer Service www.SereneScreen.com

05-11-2004, 01:40 PM	#3
Jav400 Administrator Join Date: Dec 2000 Location: Tennessee Posts: 9,725	Thats a new one on me Auden. I haven't had anyone in the chatroom with this problem before. Michael Administrator of Inside:SereneScreen Aquarium Forum, Chatroom, Fan Site & *Gallery* DVD Collection

05-11-2004, 11:08 AM	#2
bugsymcd24 PC Professional Join Date: Feb 2003 Location: virginia beach, va Posts: 147	I have not seen this and I have 3 machines in my house running MAT.. all system clocks agree with my 4th machine and my 2 machines at work... this did not happen in my case that I can tell.