Bug: Unconfirmed Smeared Trailers

Baddieus · 08-06-2020, 10:08 AM

Hi ... I purchased a new copy of this awesome screen saver as it now shows to be supported on Win 10 but seem to be having an issue.

Upon launch I get the coral & fish, but the background is all black and everything has trailers that remain causing long blurred fish trails. I can take a screen print and provide if requested, but thought this might be a known issue? I'm running a relatively new, all AMD gaming build with the latest Radeon drivers, and was wondering if that might be the cause or the OS being the latest Win10 Pro v. 2004?

Thank you for any assistance you can provide.

-Baddieus-

Jav400 · 08-06-2020, 10:38 AM

Radeon drivers have in the past been quirky caused some problems, you might install a different set of drivers and see if this solves the problem.

Baddieus · 08-06-2020, 11:19 AM

I have tried the available different drivers from this year but the issue remains. I'm using an RX 5700, which is a recent release so drivers are only available within the past year or so. Something of note, when the fish are in front of the coral all is well, it's just when they pass the solid black background that they have trailers. Maybe something with the background not loading properly? Also of note the bubble column does not appear either. If you have any work in progress that you need tested on an AMD system I would be happy to give it a try.

Thanks Again,

-Baddieus-

patscarr · 08-07-2020, 05:57 AM

Originally posted by Baddieus:

If you have any work in progress that you need tested on an AMD system I would be happy to give it a try. -Baddieus-

There hasn't been any work in progress for a very long time. Sorry.

Baddieus · 08-07-2020, 07:57 AM

Welp, just to test I removed all AMD and went with the Microsoft basic video driver & everything loaded up just fine, although not as pretty as could be with AA and all the extra's that AMD drivers provide. So, if anyone has any thoughts on why the Radeon drivers would prevent the background from loading it would be appreciated.

Thanks,

-Baddieus-

Stormbow · 12-25-2022, 12:45 AM

I believe this bug is confirmed:

Jim Sachs · 01-04-2023, 03:29 PM

Definitely a driver problem. The framebuffer is not being refreshed.

wags1 · 02-09-2024, 09:49 AM

I can confirm that this is not a problem unique to Radeon. I have the problem with a brand new Dell XPS 15 running Windows 11 Pro using Intel Iris Xe. So far I have not found any solution.

Nazrex · 03-11-2024, 12:06 PM

Definitely not just a Radeon issue...

I've had the new Intel ARC A770 16GB LE video card for about a year; and this same issue would occasionally occur with that one.

Usually it would go away after stopping the Screen Saver, and letting it start back up on its own... or just rebooting the PC.

BUT... I recently replaced my Intel ARC; with a newer Sapphire Radeon RX 7800XT Nitro+ ... and then upgraded my PC from Windows 10, to Windows 11.

At first, this was working fine... but after I upgraded the AMD Adrenaline Driver software to the latest version, this problem immediately returned, and just won't go away.

However, if I go into Windows' Screen Saver Settings... and click on "Preview" ... it runs beautifully, and with no problems.

So I just do that when I need to leave my PC for awhile, I'll just leave it running in Preview mode...

Nazrex · 03-11-2024, 12:28 PM

Oh. on the plus side...

I also still have my Serene Scene v2.6.

While previously, it didn't work at all under Windows 10 with the Intel ARC GPU.

It works perfectly and runs just fine on Windows 11 with the latest AMD Adrenaline Driver!

It just doesn't run in Ultrawide Resolutions, but it runs, and it looks great at 2560 x 1440.

Jim Sachs · 03-12-2024, 03:20 PM

Here's an experiment to try --
While the Aquarium is running and the smearing is happening, press the F key to go into windowed mode. Does it still smear? If you stretch the window to full screen, does it still smear?

Nazrex · 03-24-2024, 08:24 PM

Originally posted by Jim Sachs:

Here's an experiment to try --
While the Aquarium is running and the smearing is happening, press the F key to go into windowed mode. Does it still smear? If you stretch the window to full screen, does it still smear?

I tried this, and it didn't work.

On another plus side though, I've been getting this reported to AMD via the Adrenaline software's "bug reporting tool" ... Its a long shot, but maybe AMD will take notice someday, and fix it. Even was able to include links to this thread, as well as to Serenescreen.com where, maybe or hopefully someone from them might acquire a demo version to use to experiment with their drivers on.

In the mean time, since it runs perfect in in Preview mode; I just use that to run it... or I'll switch to using v2.6 which also seems to run fine now.

Jim Sachs · 03-27-2024, 12:27 PM

So it still smears in the window, no matter what size it's stretched to?

Nazrex · 04-03-2024, 12:41 PM

Originally posted by Jim Sachs:

So it still smears in the window, no matter what size it's stretched to?

That is correct, yes... and still, in the Windows Screen Saver Settings, when I click on the Preview button, it runs fine and looks perfect.

pnovak · 07-01-2024, 07:20 AM

I have the same problem with Dell XPS 13 using the Intel(R) Iris(R) Xe Graphics.
When I use the preview image from your website in full screen, the saver runs correctly. Thus it should be possible to identify the bug's origine.
I would appreciate very much a new version (3.4 ?) which would solve this problem.
Thank you.

Jim Sachs · 07-03-2024, 01:37 PM

At 75, I don't seem to have the ability to program any more. If someone at Prolific was willing to work on it for free, they would still need the driver manufacturers to tell us what has changed in their drivers, and how to work around it. It doesn't seem likely they would do that.

Baddieus · 07-14-2024, 02:39 PM

I am now using the AMD 24.3.1 driver and all appears to be working as expected.

JiriDrak · 07-17-2024, 06:31 AM

Originally posted by Nazrex:

That is correct, yes... and still, in the Windows Screen Saver Settings, when I click on the Preview button, it runs fine and looks perfect.

In this case, when the Preview works correctly, but the ScreenSaver starts with trailing, download app Screen Launcher
and set it to run c:\Windows\System32\MarineAquarium3.scr /s (or where is this file located)
This is how it works for me in Windows 11.

wags1 · 07-18-2024, 07:08 AM

For those using the Intel Iris Xe, version 31.0.101.5592 of the Intel Iris Xe driver on Windows 11 does fix the issue.

JiriDrak · 07-19-2024, 11:48 AM

Originally posted by Nazrex:

That is correct, yes... and still, in the Windows Screen Saver Settings, when I click on the Preview button, it runs fine and looks perfect.

If the preview works for you, but the screensaver itself does not, then use the Screen Launcher program and start MA3 with the command C:\Windows\System32\MarineAquarium3.scr /s

08-06-2020, 10:08 AM	#1
Baddieus Registered Join Date: Aug 2020 Location: Arlington, Tx. Posts: 4	Smeared Trailers Hi ... I purchased a new copy of this awesome screen saver as it now shows to be supported on Win 10 but seem to be having an issue. Upon launch I get the coral & fish, but the background is all black and everything has trailers that remain causing long blurred fish trails. I can take a screen print and provide if requested, but thought this might be a known issue? I'm running a relatively new, all AMD gaming build with the latest Radeon drivers, and was wondering if that might be the cause or the OS being the latest Win10 Pro v. 2004? Thank you for any assistance you can provide. -Baddieus-

08-06-2020, 10:38 AM	#2
Jav400 Administrator Join Date: Dec 2000 Location: Tennessee Posts: 9,725	Radeon drivers have in the past been quirky caused some problems, you might install a different set of drivers and see if this solves the problem. Michael Administrator of Inside:SereneScreen Aquarium Forum, Chatroom, Fan Site & *Gallery* DVD Collection

08-07-2020, 05:57 AM	#4
patscarr Pet Shark Join Date: Nov 2001 Location: Back in Buffalo Posts: 5,455	Originally posted by Baddieus: If you have any work in progress that you need tested on an AMD system I would be happy to give it a try. -Baddieus- There hasn't been any work in progress for a very long time. Sorry. Patrick

01-04-2023, 03:29 PM	#7
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,788	Definitely a driver problem. The framebuffer is not being refreshed. Jim Sachs Creator of SereneScreen Aquarium

03-12-2024, 03:20 PM	#11
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,788	Here's an experiment to try -- While the Aquarium is running and the smearing is happening, press the F key to go into windowed mode. Does it still smear? If you stretch the window to full screen, does it still smear? Jim Sachs Creator of SereneScreen Aquarium

08-06-2020, 11:19 AM	#3
Baddieus Registered Join Date: Aug 2020 Location: Arlington, Tx. Posts: 4	I have tried the available different drivers from this year but the issue remains. I'm using an RX 5700, which is a recent release so drivers are only available within the past year or so. Something of note, when the fish are in front of the coral all is well, it's just when they pass the solid black background that they have trailers. Maybe something with the background not loading properly? Also of note the bubble column does not appear either. If you have any work in progress that you need tested on an AMD system I would be happy to give it a try. Thanks Again, -Baddieus-

08-07-2020, 07:57 AM	#5
Baddieus Registered Join Date: Aug 2020 Location: Arlington, Tx. Posts: 4	Welp, just to test I removed all AMD and went with the Microsoft basic video driver & everything loaded up just fine, although not as pretty as could be with AA and all the extra's that AMD drivers provide. So, if anyone has any thoughts on why the Radeon drivers would prevent the background from loading it would be appreciated. Thanks, -Baddieus-

12-25-2022, 12:45 AM	#6
Stormbow Registered Join Date: Dec 2022 Posts: 1	I believe this bug is confirmed:

02-09-2024, 09:49 AM	#8
wags1 Registered Join Date: Feb 2024 Posts: 6	I can confirm that this is not a problem unique to Radeon. I have the problem with a brand new Dell XPS 15 running Windows 11 Pro using Intel Iris Xe. So far I have not found any solution.

03-11-2024, 12:06 PM	#9
Nazrex Registered Join Date: Aug 2023 Posts: 12	Definitely not just a Radeon issue... I've had the new Intel ARC A770 16GB LE video card for about a year; and this same issue would occasionally occur with that one. Usually it would go away after stopping the Screen Saver, and letting it start back up on its own... or just rebooting the PC. BUT... I recently replaced my Intel ARC; with a newer Sapphire Radeon RX 7800XT Nitro+ ... and then upgraded my PC from Windows 10, to Windows 11. At first, this was working fine... but after I upgraded the AMD Adrenaline Driver software to the latest version, this problem immediately returned, and just won't go away. However, if I go into Windows' Screen Saver Settings... and click on "Preview" ... it runs beautifully, and with no problems. So I just do that when I need to leave my PC for awhile, I'll just leave it running in Preview mode...

03-11-2024, 12:28 PM	#10
Nazrex Registered Join Date: Aug 2023 Posts: 12	Oh. on the plus side... I also still have my Serene Scene v2.6. While previously, it didn't work at all under Windows 10 with the Intel ARC GPU. It works perfectly and runs just fine on Windows 11 with the latest AMD Adrenaline Driver! It just doesn't run in Ultrawide Resolutions, but it runs, and it looks great at 2560 x 1440.

03-24-2024, 08:24 PM	#12
Nazrex Registered Join Date: Aug 2023 Posts: 12	Originally posted by Jim Sachs: Here's an experiment to try -- While the Aquarium is running and the smearing is happening, press the F key to go into windowed mode. Does it still smear? If you stretch the window to full screen, does it still smear? I tried this, and it didn't work. On another plus side though, I've been getting this reported to AMD via the Adrenaline software's "bug reporting tool" ... Its a long shot, but maybe AMD will take notice someday, and fix it. Even was able to include links to this thread, as well as to Serenescreen.com where, maybe or hopefully someone from them might acquire a demo version to use to experiment with their drivers on. In the mean time, since it runs perfect in in Preview mode; I just use that to run it... or I'll switch to using v2.6 which also seems to run fine now.

03-27-2024, 12:27 PM	#13
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,788	So it still smears in the window, no matter what size it's stretched to? Jim Sachs Creator of SereneScreen Aquarium

04-03-2024, 12:41 PM	#14
Nazrex Registered Join Date: Aug 2023 Posts: 12	Originally posted by Jim Sachs: So it still smears in the window, no matter what size it's stretched to? That is correct, yes... and still, in the Windows Screen Saver Settings, when I click on the Preview button, it runs fine and looks perfect.

07-01-2024, 07:20 AM	#15
pnovak Registered User Join Date: Jul 2024 Location: Switzerland Posts: 1	I have the same problem with Dell XPS 13 using the Intel(R) Iris(R) Xe Graphics. When I use the preview image from your website in full screen, the saver runs correctly. Thus it should be possible to identify the bug's origine. I would appreciate very much a new version (3.4 ?) which would solve this problem. Thank you.

07-03-2024, 01:37 PM	#16
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,788	At 75, I don't seem to have the ability to program any more. If someone at Prolific was willing to work on it for free, they would still need the driver manufacturers to tell us what has changed in their drivers, and how to work around it. It doesn't seem likely they would do that. Jim Sachs Creator of SereneScreen Aquarium

07-14-2024, 02:39 PM	#17
Baddieus Registered Join Date: Aug 2020 Location: Arlington, Tx. Posts: 4	Working Now I am now using the AMD 24.3.1 driver and all appears to be working as expected.

07-17-2024, 06:31 AM	#18
JiriDrak Registered Join Date: Jul 2024 Location: Europe Posts: 2	Originally posted by Nazrex: That is correct, yes... and still, in the Windows Screen Saver Settings, when I click on the Preview button, it runs fine and looks perfect. In this case, when the Preview works correctly, but the ScreenSaver starts with trailing, download app Screen Launcher and set it to run c:\Windows\System32\MarineAquarium3.scr /s (or where is this file located) This is how it works for me in Windows 11.

07-18-2024, 07:08 AM	#19
wags1 Registered Join Date: Feb 2024 Posts: 6	For those using the Intel Iris Xe, version 31.0.101.5592 of the Intel Iris Xe driver on Windows 11 does fix the issue.

07-19-2024, 11:48 AM	#20
JiriDrak Registered Join Date: Jul 2024 Location: Europe Posts: 2	Originally posted by Nazrex: That is correct, yes... and still, in the Windows Screen Saver Settings, when I click on the Preview button, it runs fine and looks perfect. If the preview works for you, but the screensaver itself does not, then use the Screen Launcher program and start MA3 with the command C:\Windows\System32\MarineAquarium3.scr /s