Lost paid version now on test version

flip · 04-04-2011, 03:28 AM

I have the paid version MA3 for Windows

For some reason I am now using the Test Version.

How can I go back to the paid version?

Where can I find my original Key Code

Naturally I am not going to put my E/m here

Keith

Jav400 · 04-04-2011, 05:42 AM

http://www.serenescreen.com/support/lostkeycode.php

flip · 04-04-2011, 08:56 PM

Jav400

Thank you for that.

Keith

flip · 04-05-2011, 11:36 PM

Jav400

I have two replies at least 24hrs ago and still no reply.

If my security treated the reply as Spam it would be in my Junk box.

Can you help me any more please.

Keith

Jav400 · 04-06-2011, 06:42 AM

Give it another day or so, and if you still haven't gotten a response by then let me know.

feldon34 · 04-06-2011, 07:51 AM

I sent you a PM.

flip · 04-06-2011, 06:13 PM

Hello Feldon

PM sent but keycode not working.

Keith

feldon34 · 04-07-2011, 12:59 AM

I have personally verified that the keycode you were provided is correct and valid. As a test, I was able to register my own Aquarium with that code.

Please make sure you are downloading the correct version of the Aquarium:

Marine Aquarium 3.1 for Windows

Marine Aquarium 3.0 for Mac OS X

flip · 04-07-2011, 04:24 AM

This info is from the Profiles

MarineAquarium3.1‎

Created Tuesday, ‎11 ‎January ‎2011, ‏‎10:05:15 AM

With that Keycode is it a Letter I or number 1
Also do I put - that in or leave it out to make an uninterrupted Key Code?

If nothing Works I will delete it all and reinstall it again.

Keith

Jav400 · 04-07-2011, 05:27 AM

"Copy and paste" your key code exactly as you see it, with no extra spaces and with nothing left out. It should work fine then.

flip · 04-08-2011, 12:30 AM

Now I am completely confused.

I typed it exactly as you gave me, and it never worked.

Then I did copy and paste and it worked perfectly even back to all my original settings.

Thank you for all your help

Keith

04-04-2011, 03:28 AM	#1
flip Registered Join Date: Jun 2004 Location: Victoria Australia Posts: 155	Lost paid version now on test version I have the paid version MA3 for Windows For some reason I am now using the Test Version. How can I go back to the paid version? Where can I find my original Key Code Naturally I am not going to put my E/m here Keith

04-04-2011, 05:42 AM	#2
Jav400 Administrator Join Date: Dec 2000 Location: Tennessee Posts: 9,725	http://www.serenescreen.com/support/lostkeycode.php Michael Administrator of Inside:SereneScreen Aquarium Forum, Chatroom, Fan Site & *Gallery* DVD Collection

04-06-2011, 06:42 AM	#5
Jav400 Administrator Join Date: Dec 2000 Location: Tennessee Posts: 9,725	Give it another day or so, and if you still haven't gotten a response by then let me know. Michael Administrator of Inside:SereneScreen Aquarium Forum, Chatroom, Fan Site & *Gallery* DVD Collection

04-06-2011, 07:51 AM	#6
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,939	I sent you a PM. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

04-07-2011, 12:59 AM	#8
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,939	I have personally verified that the keycode you were provided is correct and valid. As a test, I was able to register my own Aquarium with that code. Please make sure you are downloading the correct version of the Aquarium: Marine Aquarium 3.1 for Windows Marine Aquarium 3.0 for Mac OS X "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

04-04-2011, 08:56 PM	#3
flip Registered Join Date: Jun 2004 Location: Victoria Australia Posts: 155	Jav400 Thank you for that. Keith

04-05-2011, 11:36 PM	#4
flip Registered Join Date: Jun 2004 Location: Victoria Australia Posts: 155	Jav400 I have two replies at least 24hrs ago and still no reply. If my security treated the reply as Spam it would be in my Junk box. Can you help me any more please. Keith

04-06-2011, 06:13 PM	#7
flip Registered Join Date: Jun 2004 Location: Victoria Australia Posts: 155	Hello Feldon PM sent but keycode not working. Keith

04-07-2011, 04:24 AM	#9
flip Registered Join Date: Jun 2004 Location: Victoria Australia Posts: 155	This info is from the Profiles MarineAquarium3.1‎ Created Tuesday, ‎11 ‎January ‎2011, ‏‎10:05:15 AM With that Keycode is it a Letter I or number 1 Also do I put - that in or leave it out to make an uninterrupted Key Code? If nothing Works I will delete it all and reinstall it again. Keith

04-07-2011, 05:27 AM	#10
Jav400 Administrator Join Date: Dec 2000 Location: Tennessee Posts: 9,725	"Copy and paste" your key code exactly as you see it, with no extra spaces and with nothing left out. It should work fine then. Michael Administrator of Inside:SereneScreen Aquarium Forum, Chatroom, Fan Site & *Gallery* DVD Collection

04-08-2011, 12:30 AM	#11
flip Registered Join Date: Jun 2004 Location: Victoria Australia Posts: 155	Now I am completely confused. I typed it exactly as you gave me, and it never worked. Then I did copy and paste and it worked perfectly even back to all my original settings. Thank you for all your help Keith